Question 1

What areas does JDG Home Services service?

Accepted Answer

JDG Home Services is based out of East Cobb / Marietta, GA, serving a 60-mile core radius across Metro Atlanta and North Georgia, including Alpharetta, Roswell, Kennesaw, Woodstock, Canton, Acworth, Smyrna, Sandy Springs, Dunwoody, Cumming, Gainesville, and surrounding communities. For specialized or high-value projects, statewide service across Georgia is available. Our Marine Restoration division specifically targets Lake Lanier, Lake Allatoona, and Lake Oconee.

Question 2

Will JDG Home Services travel outside your core service area for a project?

Accepted Answer

Yes. While our home base is East Cobb / Marietta, GA, we review every request individually and routinely take on projects across the broader Metro Atlanta and North Georgia region whenever the scope makes sense for everyone involved. For specialized or high-value work, such as marine restoration, concrete sealing, deck restoration, and post-construction cleanups, we travel statewide throughout Georgia and can mobilize out of state when our services are genuinely needed and the logistics align. If you fall outside our 60-mile core radius, share your project details through our quote form and we will respond within 24 hours to confirm whether we are the right fit.

Question 3

How quickly can I get an estimate or get scheduled?

Accepted Answer

We guarantee a detailed, itemized quote delivered to your phone or inbox within 24 hours of your request, most responses come within the same business day. Scheduling typically begins within 3–7 business days of estimate approval.

Question 4

Is JDG Home Services licensed, insured, and safety-certified?

Accepted Answer

Yes. JDG Home Services is fully licensed, insured, and OSHA Safety Certified. Every technician operates under strict professional safety standards and carries full liability coverage on every job.

Question 5

Do I need to be home while work is performed?

Accepted Answer

Not necessarily. Many exterior and outdoor services can be completed without you present. We always send a job completion summary with photos so you know exactly what was done.

Question 6

What payment methods does JDG Home Services accept?

Accepted Answer

We accept all major credit and debit cards, cash, check, Zelle, Venmo, and bank transfer. For larger projects, flexible payment structures can be arranged at the time of estimate.

Question 7

Do you require a security deposit?

Accepted Answer

Yes, projects over $1,000 require a 20% security deposit to lock in your spot on our schedule, with the remaining 80% due upon project completion. We are fully licensed, insured, and committed to seeing every job through with zero funny business. Your deposit is fully refundable if no materials have been ordered or work has started. Deposits are handled securely via Zelle, Venmo, PayPal, or bank wire.

Question 8

How do quotes and service structures work?

Accepted Answer

Our quoting process is 100% transparent and pressure-free. Submit your request online with an optional photo of your project area. We assess the scope and deliver a fully itemized estimate within 24 hours. No hidden fees, what's quoted is what you pay, backed by our Craftsman Quality Guarantee.

Question 9

Do you offer marine restoration services, and what lakes do you service?

Accepted Answer

Yes. Marine and vessel restoration is one of our core specialties. We offer multi-stage hull polishing, gelcoat oxidation removal, ceramic protective coatings, and full vessel detailing at Lake Lanier, Lake Allatoona, and Lake Oconee, as well as private docks and marinas throughout Metro Atlanta and North Georgia.

Question 10

Why is my concrete driveway cracking, and can it be fixed?

Accepted Answer

Cracking in concrete driveways is usually caused by Georgia's red clay soil expansion, moisture intrusion, freeze-thaw cycling, or natural aging of the surface. Left untreated, cracks widen and allow water to undermine the slab. Professional concrete resurfacing and protective sealing restores the surface, stops moisture penetration, and prevents further deterioration, far more cost-effective than a full replacement.

Question 11

How do I keep my wood deck from rotting?

Accepted Answer

Deck rot is driven by moisture, UV exposure, and organic growth in untreated wood. Without proper sealing, Georgia's humid climate accelerates decay. Professional deck restoration includes repairing compromised boards, stripping old finish, and applying penetrating stain and sealant that repels water and blocks UV, extending the life of your deck by years.

Question 12

Why does my boat hull look cloudy or chalky?

Accepted Answer

A cloudy or chalky hull is gelcoat oxidation, caused by UV exposure and environmental contaminants breaking down the protective topcoat. Left alone, it leads to deeper gelcoat damage. Multi-stage hull polishing removes the oxidized layer and restores a protective, high-gloss finish that defends against future UV and water damage.

Question 13

When should I have my home pressure washed?

Accepted Answer

In Metro Atlanta's humid climate, algae, mildew, and pollen build up on siding, decks, and driveways year-round. We recommend professional pressure or soft washing once a year, typically in spring after pollen season or early fall, to protect surfaces, preserve curb appeal, and prevent long-term staining and surface damage.

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